SpinAway Terms and Conditions

Welcome to SpinAway. These General Terms and Conditions govern your use of our website and services and form a binding agreement between you and Monkey 9 Limited, the operator of SpinAway. By creating an account with us, you confirm that you have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, you should not access or use our services.

Who We Are and Our Licence

SpinAway is owned and operated by Monkey 9 Limited, registration number 391776, registered at Katalanou 11, Flat/Office 11, 1100 Nicosia, Cyprus. We are licensed to conduct online gaming operations by the Kahnawake Gaming Commission under licence number 1041, issued on 27 May 2025. Players located in the Province of Ontario are directed to our separate Ontario site at spinaway.ca/on, which is operated by NGame N.V. and licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO) under licence OPIG1242639, conducted and managed by iGaming Ontario.

These Terms are made available in a number of languages for your convenience, but the English language version legally prevails in the event of any discrepancy.

Eligibility and Registration at SpinAway Casino

To open an account with us at SpinAway, you must be at least 19 years of age and capable of entering into a legally binding agreement. When you register with SpinAway Casino, we require your correct full name, home address, date of birth, e-mail address, and telephone number. Only one account per person, household, and IP address is permitted at any time. Duplicate accounts will be closed, with any withdrawable funds returned, and accounts opened with intent to mislead or defraud us may have pending transactions cancelled and all associated accounts closed.

Accounts may not be transferred, sold, or acquired from another person. We reserve the right to carry out identity, credit, and other verification checks at any time to ensure the integrity of our services.

Territorial Responsibility

We serve players across Canada, and our accepted currencies include EUR, CAD, INR, NZD, USD, NOK, KRW, YEN, THB, and ZAR. You are solely responsible for determining whether accessing and using our website complies with the laws of your jurisdiction, and you warrant that gambling is not illegal where you reside. Any claim brought against us in this regard is void, and we give no guarantee that withdrawals or refunds will be processed where you breach this policy. Certain games may be unavailable in certain jurisdictions in line with provider policies, which may change from time to time.

Deposits and Withdrawals

The minimum deposit at SpinAway is 20 USD/EUR or the equivalent in any other supported currency, while maximum deposit amounts depend on the payment method selected. Only payment methods that are valid and lawfully belong to you may be used; corporate cards and business accounts are not accepted. Winnings arising from deposits made using a payment method that does not belong to you will be voided, and we accept no responsibility for funds deposited from third-party accounts.

The minimum withdrawal amount is also 20 USD/EUR or currency equivalent. We apply maximum withdrawal limits of 4,000 EUR/USD per day, 16,000 EUR/USD per week, and 50,000 EUR/USD per month, unless otherwise specified in bonus Terms, with exceptions available for players holding a higher VIP status. All progressive jackpot wins are paid in full regardless of these standard limits.

Before requesting a withdrawal, you must have wagered the full amount of your deposit at least once. We reserve the right to verify your identity before processing a withdrawal and may request valid photographic identification, proof of residential address, and proof of ownership of your payment method. Verification must be completed within the timeframes set out in our internal policy, or your account may be restricted or closed with the remaining balance returned or withheld as applicable.

SpinAway Bonus Terms

Our welcome offer at SpinAway rewards new players with a bonus of up to 1,500 CAD plus 100 free spins, split across your first three deposits, with a 100% match up to 500 CAD on each. Every SpinAway bonus, including any spin away casino no deposit bonus promotion we may run, is valid only once per account, household, and IP address, and unless stated otherwise you must deposit at least 20 USD/EUR or local currency equivalent to qualify.

Unless individual promotion terms state otherwise, all SpinAway bonuses carry a 40x wagering requirement on slots before conversion to withdrawable cash. Not all games contribute equally toward wagering, and a list of excluded games is published in our Bonus Terms and Conditions and may change at any time. Your available cash balance is wagered first, and bonus funds are used only once the cash balance is exhausted. Bonus funds expire 30 days after being awarded, and free spins are forfeited after 7 days if unclaimed.

The maximum wager permitted while a bonus is active is 5 EUR/USD or currency equivalent, including Bonus Buy features. We treat delaying a game round to manipulate bonus functionality, as well as any form of promotion abuse, as grounds to void the bonus and any associated winnings. We also void bonuses in cases involving stolen cards, chargebacks, multiple accounts, or incorrect registration data.

Account Inactivity

An account with no recorded transaction for 12 consecutive months is deemed inactive. We will attempt to contact you by e-mail at least 30 days before this point, and if we cannot reach you, a monthly administrative fee of 5 EUR will be charged. This fee is not applied during a self-exclusion period. After 24 continuous months of inactivity, we may permanently close your account and withhold or forfeit any remaining balance in accordance with applicable law. We hold player funds in a segregated account, separate from our corporate funds.

Responsible Gaming

We are committed to promoting responsible gaming and provide tools including deposit limits, time-outs, and self-exclusion. If you feel your gambling is becoming a problem, we encourage you to visit our Responsible Gaming section or contact our support team for assistance.

Accessing SpinAway Casino

Our platform is available via desktop and mobile browser as well as through our SpinAway casino app for Android devices. Whether you prefer browser-based play or the app experience, your SpinAway login credentials remain the same across devices, and we recommend keeping them secure and confidential at all times.

Customer Support and Complaints

If you have a question or concern, our support team is available by e-mail at [email protected], and data protection enquiries can be directed to [email protected]. Complaints should be submitted by e-mail; we aim to resolve them as soon as reasonably possible and will escalate unresolved matters to management. If you disagree with our decision, you may escalate your complaint to the independent body linked in the footer of our website.

Changes to These Terms

We may amend these Terms from time to time to reflect changes in our services, regulatory requirements, or operational practices. The current version, numbered 1.4, was last updated on 26 January 2026, and continued use of our services after any update constitutes your acceptance of the revised Terms.